Frequently
Asked Questions
Click on the following questions for their answers or
scroll down the page to see the complete list of answers.
Traffic information:
How
do I get timely and accurate traffic information before
I leave home or when I am out
and about?
Does FDOT have a Web site which allows us to view pictures of road conditions?
Damage claims:
What do I do if construction activities,
vehicles or materials damage my car?
What do I do if construction activities,
vehicles or materials damage my home or property?
General Information:
Why
is there so much construction all at once in Palm Beach County?
How can I find out how many vehicles per
day certain roads carry?
Tell me about the Road Ranger Service
in Palm Beach County.
How do I report incidents, dangerous driver
or road debris?
How
do I get timely and accurate traffic information before I
leave home or when I am out and about?
For around–the-clock, real-time traffic information within the
tri-county area (Palm Beach, Broward and Miami-Dade Counties),
call 511. Voice prompts will guide you through to the roadway(s)
in which
you are interested and supply information on traffic conditions
as they truly are. This information is also available on-line at
http://www.smartraveler.com.
Does FDOT have a Web site which allows us to view pictures of road conditions?
Palm Beach County has an Interim Traffic Management System
that consists of traffic cameras located along I-95 and variable message
boards located throughout the county. The staff is in constant contact
with FDOT, 511/Smartraveler, PB County Emergency Management, FHP and
other local authorities. To learn more or to view live images of traffic
conditions on I-95, visit their Web site at www.palmbeachcotraffic.org.
What do I do if construction activities, vehicles or materials
damage my car?
The very first thing you must obtain is a police report.
This assists with the legitimacy of the claim. When a roadway is
under construction,
the contractor indemnifies the state from responsibility for
any such claims. The next course of action is to contact the contractor,
it
is important to know that most contracting companies require
a formal submission from the claimant that includes, a copy of
the police report,
location and description of the incident, any pictures you
may have of the damage or of whatever may have caused the damage,
and a cost
estimate for repairs. While these requirements may vary from
contractor to contractor, it is advisable to supply as much information
as possible.
This office cannot control which claims are honored and which
are not; but we will be glad to clarify any of the information
provided.
What do I do if construction activities, vehicles or materials damage
my home or property?
It is best to contact this office. We will forward the complaint
to the Construction Management Team as well as to the contractor. You
may contact the contractor directly, however, we suggest that that
the claim be in writing and a copy forwarded to this office for our
files. As with vehicle damage claims, this office cannot control which
claims are honored and which are not; but we will be glad to clarify
any of the information provided.
Why is there so much construction all at once in Palm Beach County?
It boils down
to two things: growth and funding.
Based on information compiled by the Palm Beach Metropolitan
Planning Organization, the population of Palm Beach County increased
by some 29,431 persons between 2002 and 2003, that is almost
2,500 people per month! Palm Beach County is also the largest
County east
of the Mississippi, consisting of 2,023 square miles. (To view
this data, visit http://www.co.palm-beach.fl.us/MPO/census.html)
How can I find out how many vehicles per day certain roads carry?
You can see traffic counts and locations by visiting http://www.dot.state.fl.us/planning/ and
selecting ‘traffic data’.
Tell me about the Road Ranger Service in Palm Beach County.
FDOT District Four has several Road Ranger service patrol operations
to assist stranded motorists. Road Ranger services are available
on I-95 throughout Broward and Palm Beach counties, seven days
per week, 24 hours a day. Road Ranger drivers are able to assist
with
minor repairs and to provide gas, diesel fuel and water. All
services are free of charge. While Road Rangers cannot be contacted
directly,
during operating hours they should be able to locate you within
15 to 30 minutes unless they are detained because of an emergency
situation
such as a crash. When stranded along the highway, stay inside
your vehicle and wait for help to arrive. If you have a cell
phone, you
can dial *FHP for assistance.
How do I report incidents, dangerous driver or road debris?
Use your cellular phone; dial FHP (*347) to reach the Florida
Highway Patrol station nearest you.
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